Edgewood Consulting Group Services

Located in the San Francisco Bay Area in San Mateo County, Edgewood Consulting Group was established in 1993.

The firm specializes in salesforce.com implementation, development and administration to a variety of industries. Our implementations span from the group edition, professional edition, enterprise edition, unlimited edition and PRM (partner portal) implentations. No project is too big or too small.

Salesforce.com Implementation & Customization

So the folks at salesforce.com told you how easy it is to implement and start using it the day you subscribe, but now that you've subscribed, you're scratching your head. Or maybe you've started using it and you just don't know what to do to take it to the next level.

We've heard this all too many times!

Extensive experience with implementation, development and administration of salesforce.com since 2001 to a variety of industries:

Evaluation of business processes	Creation of custom objects and record types
Data cleanup and importing data	Territory Management
Customization of fields, views and page layouts across all objects	Sales Process - opportunities and pipeline
Web to lead/case implementation	Creation of Workflow and assignment rules
Implementation of AppExchange applications	Creation of escalation rules
Self-service & Customer portal implementation	Creation of validation rules
PRM partner portal implementation	Creation of S-Controls
Creation of complex reports and dashboards	Creation of custom formula fields
Campaign implementation	Implemention of AppExchange applications
Implementation of Cases and Solutions	Translation Workbench
Implementation of Price books and quoting system	Fluent with the salesforce.com data loader and the Excel Connector
Creation of Mail merge documents and templates	General Administration
Custom emails including field insertion	Training and documentation
Mobile/Blackberry Implementation	Adept with all Spring 2008 new features

If you're up and running and need help customizing salesforce.com, writing reports, creating dashboards, creating calculated fields, implementing the web-to-lead option, importing data, training, or just general help, She also provide these services.

We also offer:

Website critiquing – This includes an in-depth analysis of your website including recommendations for changes and how well you stack up with your competition
Website redesign and maintenance
Search engine optimization
In-depth Website traffic reporting - Log file analysis
Creation of online marketing programs to draw qualified leads to your site
CRM implementations; most recently with salesforce.com
Strategic analysis and recommendations
Conduct competitive analysis and market research
Provide product/technology feasibility feedback
Provide diligence for software and hardware startups for Venture Capital Firms and Investors
Freelance writing for High-Tech publications
Brochure design including writing marketing collateral
Complete product testing service in our own lab for market viability
Technical support tailored to fit your needs